FAQs

Where are the Adult Probation Services Offices located?: We are located at 215 West Water Street, Waukegan, IL 60085 at the corner of Water and County Streets.

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Adult Probation Services

1. Where do I find out how many hours of Public or Community Service I have left?: Contact the Public Services Unit at 847-377-4504. Be prepared to tell the operator with who your Public Service Clerk is. That clerk will then answer any questions for you.

2. What is the difference between Parole and Probation?: Parole is assigned to individuals leaving a Federal or State Penitentiary (Prison). Probation is "instead of" Prison. People placed on probation could reasonably be sent to prison but the Judge feels probation may help them rehabilitate.

3. How do I contact the Parole Board/Office?: The Nineteenth Judicial Circuit and Adult Probation Services are not part of the Illinois or Federal Parole Boards or their offices. You may reach the Illinois Parole Board at 800-666-6744. The Federal Parole Board can be reached at 847-249-4211. They are located at 5101 Washington Street, Room 2R, in Gurnee, IL.

4. Where do I pay my traffic tickets?: The Nineteenth Judicial Circuit and Adult Probation Services do not collect parking or traffic ticket fines. Parking and traffic tickets are paid through the Lake County Circuit Clerk of the Court Office’s. Reach them at 847-377-3250 for more information.

5. Where can I park while visiting the Courthouse downtown?: Parking is limited around the Adult Probation Services building to 30-minute parking meters. All-day and hourly rate parking is available for a fee at the corner of North County and Clayton Street (across from the Waukegan City Library). Do not park in Lake County employee and reserved parking spaces, as violators will be towed at owner’s expense.

6. How do I contact the public defenders?: The Nineteenth Judicial Circuit and Adult Probation Services are not part of the Public Defender’s Office. If you are referred to the public defenders, you may contact them at 847-377-3360.

7. How do I contact the State's Attorney?: The Nineteenth Judicial Circuit and Adult Probation Services are not part of the State's Attorney Office. You may contact them at 847-377-3000.

8. How do I contact the Sheriff’s Office?: You may contact the Lake County Sheriff’s Administration Office at 847-377-4000. For emergencies, call 911. For emergencies in unincorporated areas: If you are from the 815.385.xxxx prefix or 815.497.xxxx prefix, call 549-5200.

9. What is the difference between the County Clerk's and Circuit Clerk's Offices?: The Lake County Clerks Office 847-377-2400 provides information and tracks related to elections, voter registration, county taxes, marriage licenses, birth certificates, and other vital statistics. Whereas, the Circuit Clerks Office (short for Circuit Clerk of the Courts - 847-377-3380) provides information related to court records, passports and is where you pay traffic tickets. Neither of which are offices of the Nineteenth Judicial Circuit or Adult Probation Services.

10. How do I contact the Jail?: You can contact the Jail Reception Office at 847-377-4100.

11. How do I contact the Work Release Program?: The Nineteenth Judicial Circuit and Adult Probation Services are not part of the Work Release Program Office. If you are referred to or placed on the Lake County Work Release Program, you may contact them at 847-377-4450.

12. How do I contact the different Social Services Agencies in Lake County?: The Nineteenth Judicial Circuit and Adult Probation Services is not a Social Services Agency, but does refer clients to the some of the numerous local social services agencies as warranted. There are numerous agencies available and can be contacted via the Lake County Workforce Development at 847-377-3450.

13. Is the Adult Probation Services a State Probation system or a County-based system?: Adult Probation Services is a county based probation system, in that, the County Board has budget authority and determines compensation.

14. Where are the Adult Probation Services Offices located?: We are located at 215 West Water Street, Waukegan, IL 60085 at the corner of Water and County Streets.

15. What hours are you open?: Adult Probation Services is open Monday, Thursday and Friday from 8 a.m. - 5 p.m. and on Tuesday and Wednesday from 7 a.m. - 7 p.m.