Not every person who works at the courthouse knows how to answer every question. When speaking to court personnel, tell them your goal and ask if that is something they can help you with. If they can’t, ask if they know who can. Most people who work in the courthouse cannot give you legal advice; meaning they cannot strategize with you, evaluate your likelihood of success, or present your argument to the judge. Some, not all, court personnel can provide legal information; meaning they can tell you what you can do, not what you should do. Others can only answer question about court procedures.