Before filing a claim, consider contacting the other person or business to solve the problem by coming to an agreement or settlement. If successful, you will save considerable time, effort and expense. Call or write the other party to explain your position and the settlement you are seeking.
Make sure that the defendant has money, income or property so your judgment will be collectible. If a person does not have the money, income or property, there is no legal way for the court to get you the money you are owed even though a judgment has been entered.
If you would like to see what Small Claims court is like, consider going to observe court for a day. All Small Claims court hearings are open to the public and are held in C-306, in the Annex of the Courts Complex.