SMAART Reports, Snapshots, News & Goals

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SMAART Snapshots
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Strategic Plan Accomplishments
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Useful Links
Division Goals

SMAART Reports

  1. Adult Probation COG Program Study (PDF)
  2. Adult Probation Workload Data (February 2016)
  3. Arbitration Report (PDF)
  4. Group Reporting Program (PDF)
  5. Juvenile Detention and Probation Services (PDF)
  6. Juvenile Detetion Educational Programming (December 2015)
  7. Juvenile Group Reporting Program Report (PDF)
  8. Juvenile Services May 2016: Partners for Progress / Linen Service / PCTO
  1. Law Library & Self-Help Center 2016
  2. Pretrial Risk Assessment and Case Classification - A Case Study (PDF)
  3. Psychological Services 2016
  4. Research Activities Policy Performance Report (PDF)
  5. Review of the 2009 Strategic Plan (PDF)
  6. Women FIRST Program (PDF)
  7. Youthful Offender Job Readiness Program (PDF)

SMAART Surveys

  1. 2010 Court Employee Satisfaction Survey (PDF)
  2. 2010 Court Employee Satisfaction Survey Graphs (PDF)
  3. 2010 Court Employee Satisfaction Survey Tables (PDF)
  4. 2010 Juror Services Performance Report (PDF)
  5. 2013 Access and Fairness Survey (PDF)
  6. 2014 Client Services Survey (PDF)
  1. 2014 Court Employee Engagement - Summary (PDF)
  2. 2014 Jury Service Exit Questionnaire (PDF)
  3. 2015 Client Services Survey (PDF)
  4. 2015 Kids' Korner Children's Waiting Area (PDF)
  5. Client Satisfaction 2016: Applying Outcomes Management to Client Services
  6. Strategic Management Maturity Model

SMAART Forms

  1. Mentoring Manual (PDF)
  2. Request to Conduct Research in the 19th Judicial Circuit Court (PDF)
  1. Research Activities Policy (PDF)

SMAART Presentations

  1. Beyond Satisfaction - The Engagement of Court Employees (PDF)
  2. Division of Adult Probation Services (PDF)
  3. Division of Juvenile Probation and Detention Services (PDF)
  4. Division of Psychological Services (PDF)
  1. Juvenile Group Reporting Project Presentation - 2013 (PDF)
  2. Performance Management in the Judicial Branch - 2012 PowerPoint Presentation (PDF)
  3. SMAART Performance Management PowerPoint Presentation - 2011 (PDF)

Strategic Plan

  1. 2009 Strategic Plan (PDF)
  2. 2009 Strategic Plan Presentation (MP4)
  1. 2009 Strategic Plan Presentation (PDF)
  2. Strategic Plan Review (November 2014)

Staff Publications

  1. A Practical Application of Electronic Monitoring at the Pretrial Stage - March 1990 (PDF)
  2. An Analysis of Criminal Felony Case Processing in the Nineteenth Judicial Circuit - April 2008 (PDF)
  3. Correlates and Program Completion of Family Only and Generally Violent Perpetrators of Intimate Part
  4. Correlates and Program Completion of Perpetrators of Intimate Partner Violence
  5. Getting Beyond Satisfaction (Verborg and Zastany, 2015)
  6. Getting Beyond Satisfaction to the Engagement of Court Employees - 2015 (PDF)
  7. Measuring Outcomes for Residential Substance Abuse Treatment - May 2011 (PDF)
  1. Performance Management - From Measuring and Reporting to Continuous Organizational Improvement - Win
  2. Pretrial Bond Supervision - An Empirical Analysis with Policy Implications - September 1992 (PDF)
  3. Pretrial Risk Assessment and Case Classification - A Case Study - April 2009 (PDF)
  4. Pretrial Services in Lake County - Patterns of Change over Time, 1986-2000 - February 2003 (PDF)
  5. Public Perceptions of the Accessibility and Fairness of the Circuit Court of Lake County, Illinois -
  6. SMAART - A Plan for Performance Management - Spring 2010 (PDF)
  7. Transitioning from Pen to Digital Ink - Nineteenth Judicial Circuit - May 2010 (PDF)