The mission of Adult Protective Services is to protect the health and welfare of elderly and disabled adults. Adult Protective Services are provided to individuals 18 years of age or older who are victims of actual or potential abuse, neglect, or exploitation. DCFS also provides services to meet adults' basic needs and to ensure their safety.
The DCFS Office of the Inspector General (OIG) investigates allegations of abuse and neglect in state-operated facilities and community agencies serving individuals with mental illness or developmental disabilities. OIG assesses reports of abuse, neglect and mistreatment of individuals with disabilities in domestic settings including private homes. To report an incident, call 800-368-1463.
Persons who come to the attention of the DCFS in need of protective services are those who are potentially abusive of their children or who are suspected of having abused or neglected their children. DCFS caseworkers assess reports of child abuse/neglect to determine their validity. This includes determining whether the child is at risk of being abused or neglected and determining the family's need for support services.